Fern + Roe Terms of service
for Purchases and Hide Tanning Instruction
Overview
The terms “we”, “us”, and “our” refer to Fern + Roe, legally incorporated as Fern and Roe, Hide Tanning and Textiles Inc.. The terms “Site” refers to the website fernandroe.com and its services, including the online program Hide Club and adjacent online platforms such as Circle.co and Kajabi. The term “Program” and “Club” refer to the services offered by us. The term “user,” “you” and “your” refers to site visitors, potential clients, and any other users of the site. The term “Service” refers to general information provided to permit you to learn more about land-based skills and handicrafts, including hide tanning and adjacent skills and crafts.
Use of the Service, including all information and educational materials presented herein by Fern + Roe, is subject to the following terms and conditions. These Terms and Conditions apply to all site visitors, potential clients, and all other users of the site. By using the Site or Service you agree to these Terms and Conditions, without modification, and acknowledge reading them.
By purchasing an order with fern and Roe, Hide Tanning and Textiles, Inc. you agree to the following:
Refunds and Cancellations
For tool sales, we provide refunds for any unused tool returned within 30 days of shipping.
For education, we do not provide refunds.
—> In an online program, you are free to cancel your membership and cease to participate in our programs, however this will not warrant a refund. A skipped payment will incur administration fees after 30 days of non-payment, unless an alternative payment plan is established.
—> In our in-person courses, a cancellation less than 2 weeks’ before the course results in no refund nor credit. A cancellation at greater than 2 weeks’ notice results in a credit for another in-person course of the same dollar value. The credit expires at the end of the following year’s teaching season. For example, a credit received in May, 2024 will expire at the end of the 2025 teaching season, typically in October.
For accommodations, cancellation within 7 days of booking is refundable. Cancellation between 7 days of booking and 2 weeks before the booking dates results in a credit of the same dollar value, valid up to one year from the time the credit is issued. Cancellation within two weeks of the booking dates is non-refundable.
If Fern and Roe needs to reschedule an event or booking due to illness, injury, or emergency, an event will be rescheduled with registrants’ tuition credited toward the rescheduled event.
For private groups, the rescheduled event will be determined between the group and Fern + Roe at both parties’ earliest convenience and availability.
DISCOUNT CODES AND ACCESS
From time to time, Fern and Roe offers discount codes for sales, free shipping, special access to education for marginalized groups and alumni, and other purposes. Discount codes can be used only for their intended purpose and by their intended recipients.
If a discount code is used by a person who does not qualify for the code (example: free access to a course based on scholarship recipient, used by a person who did not receive a scholarship) or for a purpose not fitting for the code (example: choosing local pick-up for tool orders when one lives in a different geographical area), then the customer will be invoiced for the full cost of their order. This cost is nonrefundable, non-negotiable, and non-transferable.
Use of the Site + Services and Application of Information
Materials on fernandroe.com and those provided in the Club and all programs contain general information only to permit you to learn more about our land-based skills and handicrafts. It is expected that users will decide how best to apply any information received in a safe manner. No guarantees are made of any specific outcome of any information provided. All responsibility for potential injury, harm, death, and dismemberment arising from a user learning and practicing a skill rests on the user and not on Fern + Roe. Any damage to property as a result of a user’s application of a skill or handicraft is the responsibility of the user. It is expected that all skills and handicrafts will be pursued legally in accordance with local laws.
Use of the Site + Services and Application of Information
Materials on fernandroe.com and those provided in the Club and all programs contain general information only to permit you to learn more about our landbased skills and handicrafts. It is expected that users will decide how best to apply any information received in a safe manner. No guarantees are made of any specific outcome of any information provided. All responsibility for potential injury, harm, death, and dismemberment arising from a user learning and practicing a skill rests on the user and not on Fern + Roe. Any damage to property as a result of a user’s application of a skill or handicraft is the responsibility of the user. It is expected that all skills and handicrafts will be pursued legally in accordance with local laws.
Modification of These Terms
Fern + Roe reserves the right to change the terms, conditions, and notices under which fernandroe.com is offered. By using fernandroe.com, enrolling in a program, and/or sending our office any personal information, you agree to this policy and will be deemed bound to this policy in effect as of the date of such use.
Material You Submit to the Site
You shall not upload, post or otherwise make available on the Site or via email any artwork, photos or other materials (collectively “Materials”) protected by copyright, trademark or other proprietary right without the express written permission of the owner of the copyright, trademark or other proprietary right and the burden of determining that any Materials are not so protected rests entirely with you. You shall be liable for any damage resulting from any infringement of copyrights, trademarks, or other proprietary rights, or any other harm resulting from such a submission. For all Materials submitted by you to the Site, you automatically represent or warrant that you have the authority to use and distribute the Materials, and that the use or display of the Materials will not violate any laws, rules, regulations or rights of third parties.
Intellectual Property Rights to Your Materials
We claim no intellectual property rights over the Materials you supply to the Site. You retain copyright and any other rights you may rightfully hold in any content that you submit through the Service. Content you submit to the Site remains yours to the extent that you have any legal claims therein. Notwithstanding the foregoing, you grant Fern + Roe a worldwide, nonexclusive, irrevocable license to display the Materials you supply to us for business development and marketing purposes only. By visiting the site, you agree to hold Fern + Roe harmless from and against all claims, liabilities and expenses arising out of any potential or actual copyright or trademark misappropriation or infringement claimed against you.
Property Rights of Our Materials and Intellectual Property
Perusal of the site and participation in Fern + Roe services does not grant a user license to use our materials, neither tangible materials such as photos and diagrams nor our intangible intellectual property. Users of programs including Hide Club agree to refrain from using our coursework materials, phraseology and jargon in any of your own endeavors. Users also agree to refrain from creating an imitation program of any sort, including, without limitation, the Fern + Roe logo, all designs, text, graphics, other files, and the selection and arrangement thereof, also termed the “look and feel,” trademarks, trade dress, copyrights, proprietary information and other intellectual property. You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce or perform, or in any way exploit in any format whatsoever any of the Site or Service content, in whole or in part without our prior written consent. We reserve the right to immediately remove you from the Service, without refund, if you are caught violating this intellectual property policy and to seek damages if a user violates their agreement
Late Payments
Late payments are subject to a $10 weekly late fee. Once a late payment is paid, the cumulative total of late fees is owing in addition to the original payment. For ex, if a $100 payment is 4 weeks late, the total owing is $140.
If payment from customers are outstanding after four weeks, the invoice will be sent to ICON Collections Solutions, a service that collects payments on behalf of small businesses.
We make exceptions for late payments based on need and communication from the customer. If we do not hear from the customer, we will proceed with the above steps.
Scope of Services
The information provided on the Site is for educational and informational purposes only. It is not professional or trade advice.
Limitation of Liability
You agree that under no circumstances shall we be liable for direct, indirect, incidental, consequential, special, punitive, exemplary, or any other damages arising out of your use of the Site or Service. Additionally, Fern + Roe is not liable for damages in connection with (i) any failure of performance, error, omission, denial of service, attack, interruption, deletion, defect, delay in operation or transmission, computer virus or line or system failure; (ii) loss of revenue, anticipated profits, business, savings, goodwill or data; and (iii) third party theft of, destruction of, unauthorized access to, alteration of, or use of your information or property, regardless of our negligence, gross negligence, failure of an essential purpose and whether such liability arises in negligence, contract, tort, or any other theory of legal liability. The foregoing applies even if Fern + Roe has been advised of the possibility of or could have foreseen the damages. In those states that do not allow the exclusion or limitation of liability for the damages, our liability is limited to the fullest possible extent permitted by law. In no event shall Fern + Roe’s cumulative liability to you exceed the total purchase price of the Service you have purchased from Fern + Roe, and if no purchase has been made by you, Fern and Roe’s cumulative liability to you shall not exceed $100.
Indemnification
You shall indemnify and hold us harmless from and against any and all losses, damages, settlements, liabilities, costs, charges, assessments and expenses, as well as third party claims and causes of action, including, without limitation, attorneys’ fees, arising out of any breach by you of any of these Terms and Conditions, or any use by you of the Site or Service. You shall provide us with such assistance, without charge, as we may request in connection with any such defense, including, without limitation, providing us with such information, documents, records and reasonable access to you, as we deem necessary. You shall not settle any third party claim or waive any defense without our prior written consent.
Our Intellectual Property
The Site and Service contain intellectual property owned by Fern and Roe including, without limitation, the Fern and Roe logo, all designs, text, graphics, other files, and the selection and arrangement thereof, also termed the “look and feel,” trademarks, trade dress, copyrights, proprietary information and other intellectual property. You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce or perform, or in anyway exploit in any format whatsoever any of the Site or Service content, in whole or in part without our prior written consent. We reserve the right to immediately remove you from the Service, without refund, if you are caught violating this intellectual property policy.
Entire Agreement; Waiver
This Agreement constitutes the entire agreement between you and Fern + Roe pertaining to the Site and Service and supersedes all prior and contemporaneous agreements, representations, and understandings between us pertaining to the Site and Service. No waiver of any of the provisions of this Agreement by Fern and Roe shall be deemed, or shall constitute, a waiver of any other provision, whether or not similar, nor shall any waiver constitute a continuing waiver. No waiver shall be binding unless executed in writing by us.
Notices
All notices, requests, demands, and other communications under this Agreement shall be in writing and properly addressed as follows:
Fern + Roe, Inc.
Box 36
Brentwood Bay, BC
V8M 1R3
No Warranty
The information presented on fernandroe.com is provided “as is” and “as available,” without representation or warranty of any kind. Fern + Roe does not represent or warrant that such information is or will be always current, complete, or accurate. Any representation or warranty that might be otherwise implied is expressly disclaimed.
Changed Terms
We may at any time amend these Terms and Conditions. Such amendments are effective immediately upon notice to you by us posting the new Terms and Conditions on this Site. Any use of the Site or Service by you after being notified means you accept these amendments. We reserve the right to update any portion of our Site and Service, including these Terms and Conditions at any time. We will post the most recent versions to the Site and list the effective dates on the pages of our Terms and Conditions.